Thank you for your comments, I will take them into serious consideration. You have a very good point. It does seems as though what you mentioned should realistically be the first stage of operations. However, where I live there is a large number of well trained tech support agent who would love to work from home, many of which I know from having worked with them or know people who have worked with them, some of which are highly skilled technicians. As I mentioned we would do only basic tech support such as dial up tests and basic connection configuration for high speed and dial up data flow issues, all of which can usually be fixed with basic troubleshooting steps and a power cycle, other than many issues are hardware related and would not be supported.

Another question I have is, would I be able to contact companies who I would like to provide services for before I am ready to take calls, or would that be unprofessional even if I am looking to start small?